Data protection policy

The latest version of this page was uploaded on 30 September 2022. This information may be modified at any time by Fruits délice. As a result, we invite you to check back regularly.

 

SCOPE OF THE PRIVACY POLICY

The following Privacy Policy aims to specify how we use the personal data collected and processed on this website, accessible via the URL www.fruitsdelice.com (hereinafter referred to as “the Website”) that Fruits délice makes available to its users (hereinafter referred to as “the Users”).

 

DEFINITIONS

“Personal Data”: refers to all personal details as defined under Article 4 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as “the General Data Protection Regulation” or “GDPR”) supplied by the User to the Company, or collected by the Company upon the User browsing the Website.
“The Website” : refers to the interactive electronic service published and operated by Fruits délice, and made available via the URL www.fruitsdelice.com.
“The Company”: refers to Fruits délice.
“Processing”: refers to any operation or any series of operations carried out both with and without automatic processes and applied to personal data or series of personal data.
“The User” : refers to any natural person who accesses the Website for strictly private purposes and personal use.

 

CONTACT FORM

Data entered into the contact form is not saved in our server’s database, but is emailed to contact@fruitsdelice.com instead.

 

NATURE OF THE DATA COLLECTED

The data collected from the User or their device by the Website may include:
Their first name and surname;
Their postal address;
Their email address;
Their phone number;
Their device’s IP address;
Information concerning how they browse and interact with the Website (search history, forms, cookies, etc.).

The Website collects information provided by Users, and in particular:
When they input data and send request forms;
When they browse the Website (searches, etc.).

 

ORIGIN OF THE DATA COLLECTED

Fruits délice collects data from:
Contact forms via its Website;
Letters, emails, phone conversations;
Job applications;
Complaints.

 

PURPOSES OF COLLECTING PERSONAL DATA

Personal data is collected to allow us to respond to your requests and queries, and for this purpose alone, whether you contact us to request information, prospect, apply for a job, or make a complaint. You will be asked to provide your consent where needed, notably when using the contact form on our Website.

 

RECIPIENTS OF YOUR PERSONAL DATA

Fruits délice staff duly authorized to collect your personal data may also share it with partners, subcontractors, and service providers, but only ever for the specific purposes given above.

 

PERSONAL DATA RETENTION PERIOD

Fruits délice keeps your personal data for as long as its staff deem necessary.

 

USERS’ PERSONAL DATA SECURITY

Fruits délice collects and processes data in total confidentiality and strict compliance with the applicable laws governing the Company. Fruits délice undertakes to take all reasonable necessary measures to ensure the Website Users’ data it collects and processes is secure and protected (in particular via firewalls, checks conducted for physical access to the hosting premises, authorizations, etc.).

 

PROCEDURES IN PLACE IN THE EVENT OF DATA BREACHES

In the event of a data breach, we will contact the owners of said data by email as soon as we are made aware of the fact.

 

ACCESS RIGHTS TO YOUR PERSONAL DATA

In accordance with the French Data Protection Act dated 6 January 1978, you have the right to access and rectify information concerning you. To exercise this right, please email Fruits délice at rgpd@fruitsdelice.com. Should disagreements arise with respect to your data, you have the right to bring the matter before France’s data protection commission (the CNIL, Commission Nationale Informatique et Liberté) by writing to the following address:
Commission Nationale de l’Informatique et des Libertés
3 place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07, France
https://www.cnil.fr/en/contact-us

 

COOKIE POLICY

1. Introduction

The www.fruitsdelice.com Website uses cookies and other related forms of technology (for the sake of simplicity, all are referred to here by the term “cookies”). Cookies are also used by the third parties we choose to work with. The document below provides you with information on how we use cookies on our Website.

2. What are cookies?

Cookies : round biscuits made with chocolate chips and nuts. Yum yum. Enhance your treat with a glass of juice !

Seriously speaking cookies are small files issued by this Website’s pages and stored on your computer, tablet, or mobile hard drive by your browser. They allow our Website to recognize you the next time you visit, and ensure you enjoy an optimal browsing experience.

3. What are scripts?

Scripts are pieces of programming code used to ensure our Website runs smoothly and interactively. This code is run on our server or your device.

4. What are spy pixels?

Spy pixels (or tracker pixels) are tiny texts or images that are invisible to the naked eye, used on a Website to monitor traffic by collecting and storing various data concerning you.

5. Consent

When you visit our Website for the first time, an explanatory pop-up window appears asking for your consent before issuing cookies. By clicking on “Accept”, you agree to us using all cookies and extensions as described in the pop-up window. You also agree to this cookie policy. You can disable cookies on your browser, but please be aware that our Website may stop functioning optimally as a result.

6. Cookies

6.1 Technical/functional cookies
Some cookies are key to our Website running smoothly. Issuing functional cookies allows us to improve your browsing experience on our Website.

6.2 Performance cookies
We use performance cookies to improve our Users’ experience on our Website. These cookies analyze how you use our Website. We use Google Analytics for this. These details are completely disconnected from your identity, and may include how many times you visit and the average time spent on our Website, and all other statistics concerning how our Website is used.

6.3 Advertising cookies
We don’t use advertising cookies on this Website.

 

PERSONAL DATA AND COOKIE MANAGEMENT

For more information on how personal data and cookies are managed, we invite you to check the CNIL’s website.

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